Tranquility by the Sea in Portocolom at Casa Toni

Rules

- To confirm your reservation, we require a deposit of 30%. 

- Upon arrival customers will make a payment of 500€ in cash, as a deposit that will be refunded upon completion of the stay should the customer have left the house on the agreed terms.

*After checking the meter, the deposit will be charged for the electricity used (only if agreed at the time of rental)

- The final cleaning is to be paid separately - 300 euros (only if agreed at the time of rental).

- In those rooms where you can put an extra bed and whenever it is possible, the price will be 28 euros per day.

- 1 cot and high chair are free of charge.

- Second unit of cradle - 10 euros per day

Additional Notes:

- A few days before your arrival, you must contact the reception agency to communicate your arrival time (no flight / boat if applicable) and organize the collection of keys.

- Once you arrive at the destination, please contact us by phone and go directly to the accommodation or meeting point previously arranged.

- The reception office will contact you shortly to inform you of the time and place for collecting the keys.

- Arrival after hours:

a) The keys will be left in a safe deposit box. The remaining amount must be paid the next day to the reception agency;

b) In the case that there is no safe deposit box, arrange arrival after hours with the agency. The penalty for late arrival in cash at the time of arrival must be paid.

- Check in after 23.00 - 30.00 euros

- If a late departure is possible, whenever possible, the cost of the extension until 13:00 will be 50 euros and 90 euros before 17:00.

- In low season the time of entry and exit are flexible. Contact the agency to specify the hours.

*ATTENTION!

Since July 2016, the government has implanted an Eco-tax to tourism.

- € 2,20 per night and per person first 8 days. The following days - € 1.10 per person per night. Not applicable for children under 16 years. 

- This amount will be due to the manager upon arrival.

ADDITIONAL INFORMATION

Please send us the following information to organize your arrival and departure and to register all guests with the National Police (These are state mandatory conditions).

Please send us following information needed for the rental contract, to organize your arrival and departure and as of our obligation to inform the National Police.

Flight arrival time and departure:

Mobile number:

ALL GUESTS OLDER THAN 16 YEARS MUST SEND THE FOLLOWING INFORMATION TO THE AGENCY:

- passport number (or identity card),

- first and last name,

- date of birth,

- the date of issue of the passport (or identity card) and its lines of validity

- country