Beautiful Suite with Pool, Netflix, AC, and WiFi in Porto Colom

Rules

Reservation Conditions and Check-in Policy for Holiday Home

Booking Confirmation and Payment Policy:

• To confirm your reservation, a 30% deposit is required.
• Upon arrival, guests must pay a 300 € security deposit in cash. This amount will be refunded at the end of the stay, provided the property is left in agreed conditions.
• If previously agreed, the deposit will be used to cover electricity consumption (after checking the meter).
• Electricity costs are charged separately: 10 € per day.
• Final cleaning fee: 195 €.
• Parking: Outdoor parking/garage available, no reservation needed.

Additional Services:

• A crib and high chair are available free of charge upon request.
• Second crib: Available for 10 € per day.
• Extra bed (available in certain rooms): 28 € per day.

Important Check-in Notes:

• A few days before arrival, guests must contact the agency to provide arrival time (flight/boat details) and arrange the key collection.
• Upon arrival, please contact us by phone and proceed to the accommodation or the pre-arranged meeting point.
• For arrivals outside reception hours, the following applies: a) The keys will be left in a security box, and any remaining payment, if applicable, must be settled the next day at the agency. b) If there is no security box, the agency will arrange a late arrival. A late check-in fee must be paid in cash upon arrival.

Late check-in (after 11:00 PM): A 30 € fee applies.

• If possible, late check-out until 1:00 PM will cost 50 €; until 5:00 PM, 90 €.
• In low season, check-in and check-out times are flexible. Contact the agency to arrange your arrival and departure times.

Tourist Tax (Eco Tax):

Since July 2016, the government has implemented a tourism tax:

• 2.20 € per night per person for the first 8 days.
• After the 8th day: 1.10 € per night per person.
• Not applicable to children under 16 years old.
• This amount must be paid to the agency upon arrival.

Additional Check-in Information:

To organize your arrival and departure, and to comply with the mandatory National Police registration, please send us the following details:

• Flight arrival and departure times.
• Mobile phone number.

For all guests aged 16 and over, please send the following:

• Passport number or identity card number.
• Full name.
• Date of birth.
• Date of issue and expiry date of the document.
• Country of issue of the passport or identity card.