Rules
Holiday rental conditions in Mallorca – SM Holiday Properties
To confirm your holiday rental in Mallorca, a deposit of 30% of the total amount is required. Upon arrival, guests must pay
a cash security deposit of €500, refundable at the end of the stay if the property is returned in good condition. If previously
agreed, the cost of electricity consumption will be deducted from the deposit after checking the meter.
The final cleaning fee is €95 (only if specified at booking).
Management fee - 6.3%.
Parking (outdoor or garage) is included without reservation.
We provide a free baby cot and highchair on request. A second cot costs €10/day. Where available, an extra bed is
€38/day.
15 days before arrival, please contact the reception agency with your estimated arrival time (flight or ferry number) to
arrange key collection. On arrival, send an SMS or WhatsApp to +34 638 45 51 58 and proceed to the accommodation or
the agreed meeting point.
You will receive an online check-in link to enter your details, scan your passport, and sign electronically (required for the
Ministry of the Interior registration via HOSPEDAJES).
Keys will be in a secure lockbox. Any pending balance must be paid the next day to the agency. All stay information will be in
the SM Holiday Properties app.
For check-ins after 23:00 → €50 fee. Late check-out, if available → €60 until 13:00 or €90 until 17:00. Low-season hours
may be flexible.
Since July 2016, the Balearic ecotax applies: €2.20 per person/night (first 8 nights) and €1.10 thereafter. Guests under 16
are exempt.